How Emotions Affect Communication

How Emotions Affect Communication

It started innocently enough—but what should have been an easy conversation about our weekend plans turned into a difficult one. The resulting discussion was a good reminder of how emotions affect communication. In particular, it highlighted why it’s necessary to have...
What happens (to you) when people are afraid of you

What happens (to you) when people are afraid of you

Note: This post was written by Andrea Lee and originally appeared on her site here. We are sharing it with her permission. –Michael Today I want to share a specific example of what it’s like when your behaviour creates fear in another person – unintentionally or...