It started innocently enough—but what should have been an easy conversation about our weekend plans turned into a difficult one. The resulting discussion was a good reminder of how emotions affect communication. In particular, it highlighted why it’s necessary to have...
Recently, my wife suggested that we hire people to work on some of the household projects that I’m not getting done. I completely over-reacted to her suggestion, and I knew it almost as soon as my words were out of my mouth. After telling my friend Bob about how...
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