by Michael | Dec 15, 2020 | Communication Skills
It started innocently enough—but what should have been an easy conversation about our weekend plans turned into a difficult one. The resulting discussion was a good reminder of how emotions affect communication. In particular, it highlighted why it’s necessary to have...
by Michael | Oct 9, 2019 | The Change Journey
Recently, my wife suggested that we hire people to work on some of the household projects that I’m not getting done. I completely over-reacted to her suggestion, and I knew it almost as soon as my words were out of my mouth. After telling my friend Bob about how...
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