How to Stop Getting Defensive

How to Stop Getting Defensive

It happens to us all. We receive feedback and it stings. Or someone is angry at us and we want them to stop expressing it. Maybe, we feel guilty about something we’ve done, but we don’t want to be reminded of it. What do we do? Too often, we get defensive. What is...
Accepting Criticism

Accepting Criticism

Raise your hand if you have ever received negative feedback. Now, hands up if you like it. Right—all of us hear unfavorable judgments from time to time. And if we’re honest, none of us like it. Certainly, accepting criticism is a tough thing to do. None of us like...
Transformation Lessons from Ebenezer Scrooge

Transformation Lessons from Ebenezer Scrooge

Charles Dickens’ A Christmas Carol is a well-known story whose moral highlights the downside of being greedy. There are, however, other useful insights in this tale for those of us that need to change because we’ve hurt someone we love. Who knew we could learn...