We’ve all experienced those stressful situations where someone comes at us with both barrels blazing. Their aggressive words are upsetting—maybe even scary! Nonviolent communication is one of the best techniques I’ve seen to handle these potential conflicts. In my...
What if there was a way to communicate without making the listener defensive, while also improving our chances of getting our needs met? I’ll bet you’d be interested—I know I was! That’s the promise of a system of talking and listening developed by Marshall Rosenberg...
My mom was absolutely terrified of snakes, even the tiny and harmless ones. If she saw one, she would shriek and run. For those working to change harmful behavior, understanding the source of our actions helps us find the solution. It might not be obvious at first,...
It’s normal to wish that others were different than they are—usually we want them to be more like us. And, it is fine to try to influence them in kind, positive ways. Problems surface when we become self-righteous, angry, fault-finding, nagging, or otherwise try...
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